Return Policy

Return & Exchange Policy

We want you to love your purchase! If you're not completely satisfied, we're here to help.

Return Window

You have 30 days from the date of delivery to initiate a return or exchange.

Eligible Items

To be eligible for a return, items must be:

Unused and in the same condition that you received them
In the original packaging
Accompanied by proof of purchase (order number or receipt)

Non-Returnable Items

The following items cannot be returned:

Personalized or custom-made items (jewelry with engravings, custom names, etc.)
Intimate apparel and loungewear for hygiene reasons
Sale or clearance items (unless defective)

How to Initiate a Return

To start a return:

Contact us through our Contact page with your order number
We'll provide you with return instructions and a return authorization
Pack your item securely in its original packaging
Ship the item back to us using a trackable shipping method

Refunds

Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to your original payment method. Please note that shipping costs are non-refundable.

Exchanges

If you need a different size or color, please contact us and we'll be happy to help arrange an exchange, subject to availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the issue. We'll arrange for a replacement or full refund, including return shipping costs.